Refund policy
FINAL SALE & REFUND POLICY
All Extravaganzaflare jewelry purchases are FINAL SALE.
Due to the nature and value of our fine jewelry, including pieces crafted with 18K gold, Colombian emeralds, and other precious materials, we do not accept returns or exchanges for change of mind, preference, sizing, or other buyer-remorse reasons.
Please carefully review all product photographs, descriptions, measurements, sizing information, materials, and specifications before completing your purchase.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive an item different from the item ordered, please contact Extravaganzaflare promptly after delivery. We will review the matter and provide an appropriate resolution in accordance with applicable law.
Please retain the item, original packaging, shipping materials, certificates, and documentation while your claim is being reviewed.
Custom & Personalized Jewelry
Custom-made, personalized, engraved, resized, altered, and special-order jewelry is final sale and is not eligible for return or exchange, except where required by applicable law.
Order Cancellations
All orders are considered final once payment has been completed. Cancellations are not accepted after an order has been placed, except where required by applicable law.
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.
Contact
Questions regarding an order may be submitted through the contact information provided on the Extravaganzaflare website.